Effective Date: 01 October 2025
QLD TILERS is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://QLDTilers.com.au.
1. Information We Collect
We may collect personal information from you when you:
- Submit an enquiry via our contact form
- Request a quote or service
- Subscribe to updates or newsletters
- Interact with us via email, phone, or social media
This information may include:
- Your name
- Email address
- Phone number
- Property address (for service delivery)
- Any other information you voluntarily provide
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver tiling services and manage bookings
- Improve our website and customer experience
- Send updates, promotions, or service-related communications (only if you opt in)
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted service providers who assist in delivering our services (e.g., subcontractors)
- Legal authorities if required by law
- Website hosting or analytics providers for operational purposes
4. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to understand visitor behaviour and improve performance. You can disable cookies in your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Withdraw consent for marketing communications
To exercise these rights, contact us at:
 Email: QLDTilers@gmail.com
 Phone: 0469794374
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.